Are username changes allowed?

While we can appreciate the desire to change the username, our policy and license agreement in this State with its regulators requires that every player creates only one username, which cannot be altered. Therefore, a change of your username cannot be approved.

We also believe that is an important part of poker is knowing an opponent, as the more you play against someone, the better you know their style of play, and how to react to it. If someone changes their username, the other players will think it is someone new, but that person still knows them and will be having an advantage at the tables. This policy protects everyone who plays with us, including you. It would not be fair if one of your opponents, who knows your play very well, changed their username, and hid behind a new identity, using their experience of your play to beat you.

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