Contacting us

You can contact us via the 'Help' section of our website. Here you will either see our Virtual Personal Assistant, or a Contact Us button. 

If the Virtual Personal Assistant is available, you'll see a Help Bot icon in the bottom right corner of the page. We recommend logging into your account first.

Login

Then, select the icon to interact with her. She can answer any queries you may have, and if you write, "I want to contact support" she'll help you reach out to us.

Contact us via desktop or mobile
To tell us your query using our desktop or latest mobile software, go to:
Help → Contact Us

If you're using our 'Classic' mobile app, tap on the menu (Android) or More (iOS), then:
Settings & Tools → Support → Contact Support

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